Occasionally we seek experts in the field of Specific Learning Difficulties, be they experienced educational psychologists; allied health professionals; specialist teachers or researchers, to work with SPELD Victoria.
SPELD Victoria is an equal opportunity employer. We welcome applicants with a disability and can adapt our application process to suit individual access requirements. Please contact us if you require any access support.
We are always keeping an eye out. So, if you have the skills, training, experience and commitment please express your interest today. When we are looking for new team members, we will be in contact.
Any questions: Please call Amy on 03 9480 4422.
FAMILY AND ADMINISTRATION SUPPORT OFFICER
POSITION TITLE: Family and Administration Support Officer (‘F&ASO’)
POSITION STATUS: Part time
POSITIONS AVAILABLE: 1
REPORTS TO: CEO
DIRECT REPORTS: Nil.
Salary range (based on experience): $40,000 – 49,000 pa (plus Super).
SPELD Victoria is the peak body for Specific Learning Difficulties (SLD) in Victoria. Now in our 50th Anniversary Year, we work to serve the estimated 10-15% of Victorians with Specific Learning Difficulties (like Dyslexia, Dyscalculia, and Dysgraphia). Our vision is that Victoria is a place where SLD like Dyslexia are widely understood and are no longer a barrier to individuals achieving their full learning potential. We work with our members, government, schools and the community to make this vision a reality for all Victorians with SLDs.
The Family and Administration Support Officer works
towards providing a positive, supportive experience to everyone that touches SPELD Victoria.
This position provides Front of House Reception and works across the range of operations of the SPELD Victoria office and organisation to ensure effective service provision.
Part time 25 hrs – over 5 Days, including Saturday, 5 hour per day, 8.15 am – 1.45pm
Listening and understanding the families requirements
Be an advocate for children
Customer service to all clients and other stakeholders of SPELD Victoria
Front of House and Reception duties including making bookings and taking payments for the diagnostic assessment service; counselling and advocacy services; some resources; and potential new tutoring service
Database management as we transition from Front Desk customer management system to Salesforce CRM
Manage membership base in Salesforce
Liaison with key stakeholders across the education, health, disability and community sectors.
Administration and co-ordination of diagnostic assessments, counselling, consultations and tutoring services
Administrative support for delivery of SPELD Victoria events as required
Data collation, basic research and general administrative duties as required in a small diverse organisation.
General tidiness of the office and organisational environment
Other duties as negotiated with the CEO or delegate
Administrative assistance to the CEO and Committee Directors as directed by the CEO. Communications
Support the Marketing and Events Coordinator with:
The collation and uploading of new data to the website
The creation of content for social media platforms as required
Gathering content from the SPELD Community and other internal or external stakeholders as relevant for inclusion on the website or social media.
Managing own self and needs and identifying when and how you need support to have a balanced and engaged work life
Take responsibility for own learning and continuous improvement
Compliance with all SPELD Victoria policies, procedures.
Excellent interpersonal skills and capacity to relate to all ages.
Excellent organisational and administrative skills.
Experience in basic research and data analysis.
Knowledge and/or interest in Specific Learning Difficulties including Dyslexia.
Experience in use of Front Desk booking system and Salesforce CRM
Experience in updating websites and use of social media
• your resume;
• cover letter addressing selection criteria (max 2 pages);
Email to email@example.com
Applications close: cob Friday 30 August 2019